We are actively expanding in the Indianapolis area and are seeking motivated individuals to join our team as a Junior Business Associate. The Junior Business Associate position is designed for candidates who want to build leadership skills, gain hands-on business experience, and grow within a structured, team-focused environment.
As a Junior Business Associate, you’ll support day-to-day operations tied to a national telecommunications program, working directly with customers and team members to ensure a smooth and professional experience. You’ll play a key part in coordinating workflows, assisting with customer interactions, and helping drive overall team performance.
Junior Business Associate Responsibilities
- Assist customers with selecting mobile devices, service plans, and account updates
- Support new activations, upgrades, and account transitions while maintaining accurate records
- Work alongside team members in a retail setting to improve customer experience and streamline daily operations
- Help coordinate schedules, task assignments, and in-store priorities
- Address customer questions and resolve basic service concerns in a timely, professional manner
- Stay up to date on current promotions and product offerings to provide accurate information
- Contribute to Junior Business Associate team performance goals and maintain a positive, collaborative environment
What We’re Looking For in a Junior Business Associate
- Strong communication skills and confidence working with customers face-to-face
- Organized, detail-oriented, and able to manage multiple responsibilities
- A proactive mindset with the ability to problem-solve and adapt quickly
- Team player with a strong work ethic and willingness to learn
- Basic familiarity with computers and willingness to learn internal systems
- Background in customer service, retail, hospitality, or sales
What You’ll Gain as a Junior Business Associate
- Hands-on training and ongoing mentorship from experienced leaders
- Clear advancement opportunities into leadership and management roles
- A supportive, team-oriented work environment
- Weekly pay with performance-based earning potential
- Transferable skills in business operations, customer relations, and leadership development
Pay: $55,000.00 - $78,000.00 per year
Work Location: In person
