Patient Care Coordinator – Modern Private Dental Office
Are you an energetic, detail-oriented professional who loves helping people feel cared for?
Do you want to work in a modern, supportive dental practice where your skills and personality truly make a difference?
We’re a privately owned, patient-focused dental office seeking a Patient Care Coordinator to be the welcoming face of our practice. This is a key role that combines top-notch customer service, efficient patient coordination, and accurate insurance verification—all while creating a smooth, positive experience for every patient.
Why You’ll Love Working With Us:
- ✔ Privately owned (not corporate!) – patient-first culture
- ✔ Supportive, upbeat team that loves what we do
- ✔ Leadership that values and invests in your growth
- ✔ Opportunities for training, continuing education, and career advancement
What You’ll Do:
- Greet patients with warmth and professionalism—be the first impression that sets the tone
- Handle patient check-in and check-out seamlessly
- Manage insurance verifications with accuracy and attention to detail
- Coordinate appointments and schedules efficiently
- Support patients by clearly explaining treatment plans and financial options
- Ensure compliance with HIPAA and all privacy standards
- Work closely with the dental team to deliver an exceptional patient experience
What We’re Looking For:
- Experience in a dental or medical office preferred (insurance knowledge a big plus)
- Confident, friendly communication style—patients should feel instantly comfortable with you
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- A true team player with a positive, can-do attitude
- Strong computer and organizational skills
If you’re ready to be part of a modern practice where your role truly matters—and where every day you’ll help people smile with confidence—we’d love to meet you!
Apply today and join a dental office that feels like family.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Paid training
- Uniform allowance
Application Question(s):
- Are you open to learning a structured system for presenting treatment plans and following a proven process every time? Please explain.
- Tell us about a time you had to learn something new quickly at work. How did you approach it?
- How do you handle feedback or coaching from a manager when asked to change the way you do something?
- Are you comfortable being trained on scripts and role-playing patient conversations to improve performance? Why or why not?
- What motivates you to grow in your role, and how committed are you to continuous learning and improvement?
Work Location: In person
