Would you like to join a team dedicated to providing a safe, welcoming, and secure environment at the Disneyland® Resort? Our Security Cast Members are highly visible and play a key role in ensuring the safety of all Guests and Cast Members across our parks and hotels. This role focuses on using strong communication and conflict-resolution skills while delivering exceptional Guest Service.
Responsibilities :
At the Disneyland® Resort, we take pride in protecting the Magic in onstage and backstage locations. You will be well-trained, joining a cohesive team providing 24/7 protection for fellow Cast Members and guests all across the resort.
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Demonstrate Safety as a primary focus
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Exhibit outstanding Guest Service skills
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Demonstrate integrity and professionalism
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Respond to critical incidents including emergencies, evacuations, Company policy violations, and work with law enforcement
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Act as a visible, engaged presence to deter undesirable behaviors while promoting a safe and welcoming environment
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Assist with Guests who may be intoxicated or experiencing distress
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Able to perform hotel evacuation procedures
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Operate automatic and manual vehicle deterrent systems such as bollards
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Ensure authorized personnel enter on site using a computer to verify approved access
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Apply specialized training and methodologies to identify potential indicators of unusual and suspicious conduct
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Maintain continuous, positive engagement with Guests, Cast Members, Vendors, and Operating Participants
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Maintain situational awareness at all times
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Perform bag checks and other inspections to verify no unauthorized items enter or leave property
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Work with operating participants and understand various service standards of the hospitality industry
Basic Qualifications :
- You must be at least 18 years of age to be considered for this role
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Strong communication skills
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Possess a current California Driver License with no moving violations for the past twelve (12) months
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Must meet the physical demands, including but not limited to: Prolonged standing for two to three hours at a time
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Constant standing and walking
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Constant use of hands
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Comfort using a radio/earpiece throughout the shift
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Comfort working in large crowds and high-energy environments
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Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
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Full availability for three (3) weeks of training
Preferred Qualifications:
- Bilingual preferred
- Previous Security, Law Enforcement, Military, or related Public Safety experience
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Previous security responsibilities for a multi-site campus facility (either corporate or college setting)
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Full availability for any shift, seven (7) days per week, which includes nights, weekends, 3rd shift, and holidays is preferred
Additional Information :
SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION
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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort Roles
The pay rate for this role in California is $23.40 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.