Job description:
We are seeking a dynamic and customer-focused Assistant Property Manager specializing in customer inquiries to join our self-storage team in Tabernash, Colorado. This role is vital in providing exceptional customer service, managing rentals and ensuring a seamless experience for our customers The ideal candidate will possess strong communication skills, customer service experience, and a passion for delivering outstanding service.
Responsibilities
- Handle incoming calls using multi-line phone systems with professionalism and courtesy, adhering to excellent phone etiquette.
- Assist customers by taking payments, transferring units, move-out procedures and inquiries into their accounts.
- Assist customer with rentals and reservations
- Address customer inquiries promptly, resolving issues related to their accounts with a focus on customer satisfaction.
- Maintain a welcoming atmosphere to walk-ins by demonstrating hospitality management skills and customer relations expertise.
Qualifications
- Previous experience in self-storage is desired
- Strong customer service skills with the ability to handle multiple calls efficiently while maintaining professionalism.
- Excellent communication skills, including phone etiquette and interpersonal skills.
- Microsoft Office experience preferred
- Proficient in Typing preferred
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
