Position Summary:
The Education Programs Manager will support the work of International House by supervising the implementation and day-to-day operations of Education Programs for our community’s English Language Learners. This role is vital to the success of Rising Readers, our summer literacy program for immigrant children (K-5 grade), and Rising Up, our afterschool tutoring program and is responsible for the management of our Adult Education Programs, including Adult ESL Classes at IH and in the community, English Conversation Hours, and the Citizen Preparation Program.
Essential Skills:
The essential functions include, but are not limited to the following:
- Supervise the day-to day operations of Youth Programming (Rising Up – RU and Rising Readers – RR) as well as Adult English Language Acquisition programming, ensuring a safe and inclusive environment for all.
- Hire, train, and support paid and volunteer instructional program staff, including role specific training and routine observation as needed.
- Oversee curriculum development/modification as needed by learners in our programs.
- Support Director of Program Services with collecting attendance data for students, staff (for payroll) and volunteers. Maintain accurate records of program data in Apricot (software) to support grant reporting;
- Assist with annual budgeting for all programs.
- Manage enrollment process and pre- and post-testing for all enrolled students, including strategic planning for increasing enrollment and retaining students.
- Maintain and promote key partnerships including but not limited to CMS LLA (Charlotte Mecklenburg Schools Learning & Language Acquisition) Department, Read Charlotte, Promising Pages, Classroom Central, Charlotte Mecklenburg Libraries, CMS Rising Readers/Rising Up school sites.
- Support Marketing Department with outreach and fundraising initiatives to fund all English Language Acquisition programming.
- Assist the Director of Program Services in the strategic planning and implementation of growth initiatives and program improvements.
- Represent IH’s Education Department at community events and resource fairs as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities):
- Bachelor’s degree in Education (Youth or Adult), English, TESOL or related field, Master’s degree preferred
- Classroom teaching experience
- Thorough knowledge of CMS structure
- Excellent organization and communication skills
- Independent, responsible, and self-motivated
- Comfortable public speaking and giving presentations
- Culturally sensitive, with experience working with diverse populations
- International experience preferred
- Computer proficiency required (Microsoft Office, Google Suite, Bonterra Apricot CRM)
- Bilingual or Multilingual skills preferred
Physical demands and work environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Physical demands, Must be able to:
- Stand or walk for the majority of a workday, including working on uneven surfaces.
- Apply physical mobility, including reaching, lifting, holding, pushing and pulling, carrying, bending, climbing stairs and ladders, kneeling, arm and leg extension.
- Occasionally lift up to 20 pounds.
- Maneuver within the office area.
Work Environment:
The majority of the work is done inside an office environment, including the front desk space in The Welcome Center and the Program Services Department office.
- Moderate background noise
Some work is completed off site at community partner locations.
- May be inside or outside
- Could include loud environments
Important Note for Applicants:
We will begin reviewing applications on July 15 with an expected start date in mid August.
Please apply by July 14 if you are interested in this position and share this with others who may be ready to join a great team working hard to help Charlotte thrive.
Disclaimer:
The above statements listed are intended to describe the general nature and level of work being performed by employees assigned to this position. The list of duties is not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Employees will be required to follow any other job-related instructions and/or perform duties outside of their normal responsibilities, as needed, when requested by any person authorized to give instructions or assignments.
Pay: $47,000.00 - $49,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
