Job Description:
We are looking for a reliable and motivated Intake Coordinator to join our team! As the first point of contact for patients and healthcare providers, you will play a key role in managing referrals, processing documentation, and ensuring that our office runs smoothly. This is a full-time in office position with a starting pay of $18/hour with room to increase after 90 days of proven experience and knowledge.
Key Responsibilities:
- Manage patient intake process, ensuring timely and accurate documentation
- Communicate effectively with patients, healthcare providers, and insurance companies
- Process referrals, orders, and follow-up calls
- Maintain office records, update patient information, and ensure data integrity
- Handle phone calls, emails, and other correspondence in a professional manner
- Coordinate with medical staff and ensure smooth delivery of equipment
Qualifications:
- Experience in administrative, intake, or customer service roles with a focus on Durable Medical Equipment (DME) processing preferred.
- Strong communication skills (both verbal and written)
- Excellent attention to detail and ability to stay organized
- Ability to multitask and work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office or similar software
What We Offer:
- Pay starting at $18/hour with room to increase with experience.
- Full-time position
- Training and opportunities for growth
- A supportive and collaborative work environment
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Application Question(s):
- How many years of experience do you have in an intake, patient coordination, client services, or administrative role?
Less than 1 year
1–2 years
3–5 years
More than 5 years
- Have you worked with Brightree or other client/patient management software? If yes, please list the systems you have used.
- Do you have experience with insurance verification? If yes, please explain.
Work Location: In person
