Step into a leadership role where you can grow your career, lead a team, and deliver exceptional guest experiences—all while enjoying great perks.
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Starting at $21.00/hr + tips
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Holiday Pay at 1.5x
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Quarterly bonus opportunities
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PTO accrual from day 1
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50% employee discount
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Free sundae or shake every shift
- Scheduling
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Flexible scheduling based on business needs
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Shifts may begin/end up to 2 hours before or after store hours for opening/closing responsibilities
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Availability for evenings, weekends, and holidays is required
As a Retail & Restaurant Supervisor, you’ll support store leadership in driving daily operations, leading the team, and delivering an outstanding guest experience. You’ll play a key role in maintaining high standards, supporting team development, and ensuring smooth store operations.
Store Leadership & Operations
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Support the General Manager in overseeing daily store operations
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Lead shifts and manage the sales floor, including retail, cash wrap, and café areas
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Ensure high standards of cleanliness, food safety, and brand presentation
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Monitor sales and labor to help meet business goals
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Serve as the point of contact during manager absences
Guest Experience
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Model exceptional customer service and resolve escalated guest concerns
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Maintain product knowledge, including ingredients and allergen awareness
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Create a welcoming, inclusive environment for all guests
Team Support & Development
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Help with scheduling, training, and onboarding new team members
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Coach and support team members to drive performance and engagement
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Partner with management on employee relations matters as needed
Administrative & Systems
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Use POS systems (such as MICROS) to manage transactions and reporting
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Communicate effectively with internal teams (HR, payroll, IT, etc.)
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Support inventory, merchandising, and operational processes
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Previous experience in retail, restaurant, or hospitality environments
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Prior leadership or supervisory experience preferred
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Strong communication and team-building skills
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Ability to stay organized and manage multiple priorities
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Comfort working in a fast-paced environment
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Familiarity with POS systems is a plus
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Must be 18 years or older
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High school diploma or equivalent preferred
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Ability to stand for extended periods and move throughout the store
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Ability to occasionally lift and carry up to 50 pounds
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May require occasional travel to other store locations
You’ll be part of a team that values collaboration, growth, and creating memorable experiences for every guest—while building leadership skills that can take your career further.
HoEkeAnSYn
