SERVPRO of Apache Junction, San Tan Valley is hiring a Restoration Supervisor!
To learn more and apply, e-mail your resume and/or a brief description of work history to [email protected]!
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers, clients and teammates. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
· Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
· Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
· Thoroughly Document and Sketch restoration projects
· Manage labor, equipment, and supply usage on assigned projects
· Communicate progress, problems, and important updates with internal team members.
· Verify all safety protocols are established and followed for workplace safety
· Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
· Coach and train restoration technicians
·Willingness to cross-train and learn some reconstruction skills to better serve customers through the entire restoration process.
Position Requirements
· High school diploma/GED
· Valid driver’s license
· At least 1 year of leadership experience in cleaning, restoration, or construction
· IICRC certifications are a plus – Xactimate experience is a plus
Skills/Physical Demands/Competencies
· Proficiency in using power tools and hand tools relevant to the restoration industry.
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning agents
Benefits:
§ Competitive compensation
§ Paid training
§ Career progression
§ Personal and professional development
And more!
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
Work Location: In person