The Role
We are seeking a high-energy, detail-oriented Assistant Restaurant Manager to partner with our General Manager in leading our front-of-house and bar operations. In this role, you aren’t just managing shifts; you are protecting the guest experience, driving bar program efficiency, and actively coaching a team of hospitality professionals to be the best version of themselves every day.
Who You Are: You believe service is transactional, but hospitality is emotional. You are highly organized, thrive in high-volume settings, possess an analytical eye for bar and labor efficiency, and love the art of professional craft mixology and curated guest journeys.
Key Responsibilities
- Actively lead the dining room floor during peak volume, connecting with guests and ensuring seamless pacing of the multi-course fondue experience.
- Cultivate an environment where team members look for creative opportunities to customize experiences for guests celebrating special milestones.
- Maintain absolute control over the restaurant's sensory atmosphere—including lighting levels, music volume, and room temperature—to preserve our signature intimate environment.
- Oversee bar shift operations, ensuring strict adherence to cocktail build specifications, precise pour counts, and premium ingredient preparation.
- Maximize speed of service and consistency behind the wood by refining bar setups, ergonomics, and prep workflows.
- Assist with beverage inventory controls, tracking pour variances, managing waste, and ensuring proper rotation of liquor, wine, and beer stocks.
- Lead motivational, high-energy pre-shift meetings that align the team on hospitality goals, daily specials, and operational focuses.
- Onboard, train, and provide real-time coaching to servers and bartenders to continuously improve their beverage knowledge and guest interaction skills.
- Enforce rigorous standards regarding uniform presentation, punctuality, and floor accountability with a constructive, servant-leadership approach.
- Monitor floor volume and labor costs minute-by-minute during shifts, making proactive staffing adjustments to hit financial targets without sacrificing service.
- Enforce impeccable food safety, sanitation, and allergen protocols, ensuring the team handles tableside raw protein service flawlessly.
- Execute daily administrative tasks, including accurate cash drawer reconciliations, safe drops, and comprehensive shift reports.
Qualifications
- Experience: 1–2 years of restaurant management or supervisory experience in an upscale-casual, high-volume, or fine dining environment.
- Beverage Passion: Solid foundational knowledge of craft cocktail builds, beer, and wine service standards, with bar management experience being a significant plus.
- Leadership Style: A visible, hands-on floor leader who leads by example and isn’t afraid to roll up their sleeves during a rush.
- Availability: Ability to work a flexible schedule, including late afternoons, nights, weekends, and major holidays.
Benefits & Perks
- Competitive salary with achievable performance bonuses.
- Paid time off (PTO)
- Professional career development and clear growth paths.
- Dining discounts and a supportive team environment.
- Clear operational frameworks and strong ownership support.
About Us
At The Melting Pot, we turn a meal into an unforgettable event. We are the premier fondue restaurant destination, known for giving guests a space to celebrate, connect, and discover. But exceptional dining isn't just about perfectly prepared food or an optimized steps-of-service model—it's about emotional connection.
We operate on the philosophy of The Perfect Night Out meaning we go to lengths that others might consider unreasonable to surprise, delight, and take care of our guests and our team.
