Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $63,242 - $98,103
Work Hours/Days: M-F, 5:30am-2:00pm
The Custodial Services Supervisor is responsible for overseeing the daily operations of a custodial team that provides cleaning, sanitation, and facility support services for municipal buildings and facilities. This position supervises staff and ensures work is performed safely, efficiently, and in accordance with established service standards.
Responsibilities include training, coaching, mentoring, and evaluating employees; prioritizing, assigning, and inspecting work; scheduling staff and approving leave requests; supporting employee development; addressing performance and conduct issues; participating in hiring and onboarding activities; and serving as a liaison between staff, customers, and leadership.
The Custodial Services Supervisor ensures the accurate completion of work logs, inspection reports, and other operational records; assigns and monitors work activities; coordinates service and repair work performed by contractors; conducts quality assurance inspections; approves purchases and monitors inventory levels; assists with budget planning and administration; maintains records and databases; investigates accidents, incidents, and injuries; and provides responsive customer service to facility occupants and stakeholders.
This position may operate and train staff on specialized custodial equipment and cleaning technologies and is expected to perform custodial duties as needed to maintain service levels and support operational requirements.
