Barber Facial Plastic Surgery & Med Spa is looking for a friendly, organized, and dependable Front Desk Receptionist to join our growing team. As the first point of contact for our patients, you'll play a vital role in creating a warm, welcoming, and exceptional experience from the moment they call or walk through our doors.
Responsibilities
- Answer incoming calls professionally and assist patients with scheduling appointments.
- Verify appointment information and patient demographics.
- Send new patient paperwork via email or text.
- Collect required prepayments for consultations and scheduled services.
- Send secure payment links through Nextech.
- Ensure all patient paperwork is completed before appointments.
- Upload, scan, and accurately enter patient information into the electronic medical record.
- Welcome and check patients in with professionalism and enthusiasm.
- Collect copays, balances, and other fees at check-in.
- Coordinate patient flow to help appointments stay on schedule.
- Contact patients who miss scheduled appointments.
- Confirm appointments for the following business day.
- Review schedules for additions and prepare documentation as needed.
- Balance the daily cash drawer.
- Maintain a clean, organized, and inviting reception area.
- Restock brochures, business cards, office supplies, and patient forms.
- Maintain the guest restroom throughout the day.
- Perform daily administrative tasks, including shredding documents, preparing schedules, stocking paper supplies, and cleaning reusable patient intake materials.
Qualifications
- Previous receptionist, medical office, or customer service experience preferred.
- Healthcare or medical aesthetics experience is a plus.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask in a fast-paced environment.
- Professional appearance and positive attitude.
- Comfortable learning and using electronic medical record systems (Nextech experience is a plus).
- Dependable, punctual, and team-oriented.
What We're Looking For
Our ideal candidate is someone who:
- Loves providing exceptional customer service.
- Creates a welcoming and positive first impression.
- Is proactive, organized, and detail-oriented.
- Works well independently and as part of a team.
- Maintains professionalism under pressure.
- Takes pride in helping create an outstanding patient experience.
Benefits
Eligible employees may enjoy:
- Competitive pay based on experience
- Employee discounts on skincare products and aesthetic services
- Supportive team environment
About Barber Facial Plastic Surgery & Med Spa
Barber Facial Plastic Surgery & Med Spa is a premier facial plastic surgery practice dedicated to providing exceptional surgical and non-surgical aesthetic care. Our team is committed to excellence, compassion, and creating an outstanding experience for every patient who walks through our doors.
If you're looking for more than just a job—and want to be part of a team that values professionalism, teamwork, and exceptional patient care - we encourage you to apply today.
Please submit your resume and a brief cover letter explaining why you'd be a great fit for our team.
Pay: From $16.00 per hour
Experience:
- Front Desk: 2 years (Required)
Work Location: In person
