Job Overview
We are seeking a reliable, friendly and professional Front Desk Receptionist to join our growing team. We are a busy plastic surgery office that has a strong social media following. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for our patients and visitors. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask and thrive in a fast-paced environment.
Responsibilites
- Greet and welcome patients in a friendly, warm and professional manner.
- Answer incoming calls promptly and direct them to the appropriate department or individual.
- Schedule, confer and reschedule appointments and manage calendars for staff members.
- Checking patients in/out and collecting payment efficiently and accurately
- Perform clerical duties such as filing, data entry, and document preparation/scan/email/fax.
- Assist with product order entry and inventory management.
- Handle incoming and outgoing mail and packages.
- Maintain a clean and organized reception/front desk area.
- Follow HIPPA and patient privacy requirements
Qualifications
- Previous front desk, receptionist or medical office experience preferred
- Experience in a plastic surgery, dermatology, cosmetic, aesthetic or medical practice is a plus
- Excellent communication skills and phone etiquette with the ability to handle multiple phone lines
- Professional appearance and positive attitude
- Strong organizational skills, multitasking abilities with attention to detail
- Knowledge of basic computer administrative skills, such as data entry and filing
- Familiar with EMR systems
- Reliable and punctual
- Fluent in Spanish
- Adhere to safety standards and maintain HIPPA compliance
Pay: $19.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Language:
Ability to Commute:
- Midlothian, VA 23114 (Required)
Ability to Relocate:
- Midlothian, VA 23114: Relocate before starting work (Preferred)
Work Location: In person
