This role requires frequent travel (approximately 50–75%, primarily field-based) to customer sites across the U.S., Canada, Mexico, and occasionally Japan; Spanish language skills are a plus.
Position Summary
The Service Engineer is responsible for installing, repairing, and troubleshooting high-precision machine tools and related equipment. This role also supports the sales team by providing technical expertise and assisting customers with product-related inquiries.
$55K–$75K + overtime pay
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Troubleshoot machine issues and product-related problems
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Travel to customer sites for installation and preventive maintenance
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Respond to customer inquiries and resolve technical issues
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Analyze problems and determine appropriate solutions
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Support the sales team with product demonstrations and technical information
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Prepare and share service reports after customer visits
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Bachelor’s degree in Engineering or equivalent experience
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Strong problem-solving and communication skills
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Ability to travel domestically and internationally as needed
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Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
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Ability to work independently and manage multiple priorities
