Job description:
- Provides customer service to customers via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
- Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
- Enters orders into system and schedules delivery of products.
- Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
- Participates in coordinating and conducting customer workshops.
- Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
- Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
- Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
- Other duties may be assigned.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Compensation Package:
- Bonus opportunities
- Profit sharing
Work Location: In person
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Compensation Package:
- Bonus opportunities
- Profit sharing
License/Certification:
- Driver's License (Required)
Work Location: In person
