Job description:
Regional General Manager
Lead with Structure. Adapt with Confidence. Thrive in Controlled Chaos.
At Greasecycle, we run toward problems—not away from them. As our Regional General Manager, you’ll bring clarity, control, and accountability to a business that’s fast-moving, growing quickly, and constantly evolving. If you’re a visible leader who thrives on direct engagement, stays calm under pressure, enjoys streamlining chaos into order, and knows how to adjust plans without losing sight of the goal, this is your next role.
ABOUT US
At Greasecycle, we collect used cooking oil, pump grease traps, and turn that waste into clean, renewable fuel. We’ve been named one of America’s fastest-growing small businesses by Inc. Magazine six years in a row, and our founder was named North Carolina’s Small Business Person of the Year in 2024. We're gritty, scrappy, and growing fast.
YOUR MISSION
As Regional General Manager, you’ll report to the COO. You will be hands-on with Greasecycle’s service operations, overseeing multiple sites across North Carolina, Virginia, South Carolina and Florida. You’ll manage multiple Branch Managers, dispatch and customer service staff, and fleet management.
You’ll drive high standards, reduce costs, create efficient systems, and empower your Branch Managers to lead high performing teams.
WHO YOU ARE
You set high standards and you thrive on structure, planning, and process improvement. You’re not interested in chaos or guesswork—you want clear roles, repeatable systems, and standards that everyone can follow.
- You enjoy helping others do their jobs better by providing tools, clarity, and support
- You are a visible leader who gets involved and leads by example. You enjoy the credibility you get from your team by working with them instead of preaching to them.
- You don’t need the spotlight—you just want to make sure nothing falls through the cracks
- You spend time with people who do the work.
- You give people direct feedback frequently
- You believe “done right” is better than “done fast”
- You have high expectations for operational consistency and follow-through
- You like working on a small leadership team where you’re trusted to take ownership
- You’re a people-first leader who gets the best out of others
- You see opportunity where others see problems—and can inspire teams to act
- You love to speak plainly, set ambitious goals, and hold people accountable without creating friction
- You think in terms of scorecards, dashboards, and process checklists
- You take pride in efficiency, quality, and operational discipline
KEY RESPONSIBILITIES
Lead, Manage, and Hold Accountable
- Set high standards for your Branch Managers and Dispatchers. Help them set their own goals with their own roadmap to accomplishing them. Hold them accountable to following through on each of these milestones.
- Elevate your Fleet Maintenance Manager to reduce maintenance expense and truck downtime
- Push dispatchers to reimagine routes as the company grows and morphs –what worked last year might not make sense today.
- Set budgets, push your team to constantly look for opportunities to cut costs.
- Ensure Branch Managers are maniacally following our “A-Player Hiring Process” which involves top grading, references calls, and job specific scorecards.
- Ensures all employees have scorecards (KPIs + Goals)
- Ensures all repeatable processes have associated checklists and that the best way to do a thing is understood and followed by all
- Go out in the field, spot check our containers, spot check our trucks. Give Branch Managers feedback on the performance of their team
- Check our Dispatching Software and Customer Service Log daily to ping Branch Managers about items that are staying in the queue too long for high value customers.
Being a Direct Contributor
Customer Service
- Manage key vendor or customer relationships that affect multiple Branches
- Ensure the quality and responsiveness of our 24-7 emergency service. Implement retraining or process changes when needed
- If something needs to get done, and that task and responsibility don’t belong to someone else on the team, you get it done.
- If we have turnover with a Branch Manager, you will have to fill their role while we backfill the position
Trucking
- Drive a culture of safety for all departments
- Ensure adherence to all federal, state, and local regulations (DOT, EPA, OSHA), maintaining a culture of safety and compliance.
Qualifications
- 10 + years of multi-location operations leadership in service or route based industry
- A proven track record of visible leadership. Experience showing your ability to not only manage the team and system, but also your willingness to engage directly with your team.
- A track record of building and managing technical teams
- High proficiency with routing, dispatch software, and KPIs
- Experience with P&L ownership, budgeting, and cost controls
- Comfort leading in blue-collar environments where action matters more than polish
- A history of being direct, effective, and results-driven
- Industry experience in a blue collar service environment such as trucking, waste recycling, plumbing, hvac, etc
WHY JOIN GREASECYCLE?
- We don’t have corporate bloat—you’ll move fast and make a real impact
- We invest in our people and empower leaders to own their outcomes
- We offer a tight-knit culture that values humility, grit, and decisive action
- Our mission drives us: we’re cleaning up the environment, one route at a time
WHAT SUCCESS LOOKS LIKE 5 Years from Now
- You’ve opened 3 new branches
- You’ve integrated 3–5 acquisitions
- You’ve maintained 20%+ growth while increasing efficiency
- You’ve furthered Greasecycle as the Employer of Choice for high performers
PERKS & COMPENSATION
- Base: $160-$175K
- Performance Bonuses ( up to 25%) paid annually
- Phantom Equity (20-35k per year in annual contributions) vests at 5 years and 7 years.
- 401(k) + 3.5% Employer Match
- Health, Vision, Dental, Life Insurance
- Leadership Team Retreats & Company Outings
- Career Development & Education Budget
- Company SWAG Store Stipend
OUR CORE VALUES
Gritty – We embrace the suck and do what it takes
Scrappy – Solve it with what you’ve got
Humble – Own mistakes. Improve constantly.
Thoughtfully Decisive – Don’t hesitate. Lead.
If you want to lead a real team doing real work with real impact, apply today.
Job Type: Full-time
Pay: $160,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have 10+ years of multi-location operations leadership in service or a route based industry?
- Do you have 10+ years of dynamic routing experience?
Work Location: In person
