Job Overview
We are seeking an energetic and motivated Coffee Shop Manager to lead our vibrant team and ensure an exceptional customer experience. In this role, you will oversee daily operations, manage staff, maintain high standards of food safety and quality, and drive the overall success of the coffee shop. Your leadership will inspire team members to deliver outstanding service while maintaining efficient workflows and profitable operations. This is a fantastic opportunity for a dynamic individual passionate about hospitality, coffee culture, and team management to make a positive impact in a lively environment.
Responsibilities
- Lead and supervise all aspects of daily coffee shop operations, including opening, closing, and shift management
- Train, develop, and motivate staff to deliver excellent customer service and uphold food safety standards
- Oversee food preparation, ensuring quality control in coffee brewing, food handling, and presentation
- Manage inventory control, including ordering supplies, stock rotation, and minimizing waste
- Operate POS systems such as Aloha POS and Micros POS for transactions, cash handling, and sales reporting
- Ensure compliance with health regulations and food safety protocols across all kitchen and service areas
- Monitor financial performance through profit and loss analysis, budgeting, and cost control measures
- Coordinate with kitchen staff on food production, catering requests, and special event setups such as banquets or hospitality functions
- Handle customer inquiries or complaints promptly to maintain high satisfaction levels
- Conduct staff interviews, training sessions, and performance evaluations to foster a strong team environment
Skills
- Proven experience in quick service or fast food restaurant management with a focus on coffee shops or casual dining environments
- Strong background in food preparation, cooking techniques, and food safety management
- Skilled in managing POS systems including Aloha POS and Micros POS for sales processing and reporting
- Excellent team leadership abilities with experience in supervising staff training & development
- Knowledge of inventory control practices to optimize stock levels and reduce waste
- Exceptional customer service skills with a friendly yet professional demeanor
- Ability to handle cash transactions accurately and perform cash handling duties confidently
- Familiarity with managing hospitality teams in diverse settings such as hotel or restaurant environments
- Experience in managing budgets, analyzing profit & loss statements, and implementing cost-saving strategies
- Strong organizational skills with the ability to oversee shift management efficiently
- Culinary experience or barista expertise is highly desirable for maintaining high-quality beverage offerings
- Effective communication skills for interviewing candidates and coordinating with team members
Join us as a Coffee Shop Manager if you’re ready to lead a passionate team in delivering memorable coffee experiences while driving operational excellence. Your leadership will help create a welcoming atmosphere that keeps customers coming back!
Pay: $7.25 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
