Workplace Coordinator
Location: Chicago, IL 60606
Classification: Full time, Hourly, Non-exempt
Pay: $26 per hour
Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.
Summary
Dedicated and customer-focused individual who will provide exceptional customer service to both internal and external clients, supporting various office services and ensuring the smooth operation of daily activities. This role involves a diverse range of tasks, including but not limited to mail & copy center operations, kitchen hospitality, conference room and supply management support services.
Responsibilities:
- Greet all employees & guests; create a warm welcoming experience.
- Provide exceptional customer service to internal and external clients.
- Ability to understand customer goals and initiatives as well as anticipate needs
- Support office services with daily duties such as copy/print production, mail center operations, conference room support, and hoteling / kitchen / pantry hospitality
- Oversee appearance of the hoteling & conference room areas; ensuring they are always presentable and ready to welcome visitors, interview candidates and VIP guests.
- Assist Facilities with internal employee moves and space assignments.
- Perform routine inspections for lobbies, conference rooms, convenience centers and all shared areas; and ensure areas are thoroughly clean and inventories maintained.
- Responsible for inventory management, submitting supply orders and stocking of all kitchen and workroom office supplies.
- Receive and sort incoming mail and packages. Alert recipient upon arrival.
- Prepare USPS Mail & Accountable Express packages for outbound shipments.
- Manage the office postage systems and provide monthly usage reports.
- Assist with mail / package sort and delivery to recipients. Shipping and receiving duties
- Support office moves via packing and moving of furniture and boxes
- Assist with the fulfillment of copy / print request needs
- Backfill coworkers during lunches, breaks, scheduled and unscheduled absences
- Offer suggestions for process improvements to operation’s procedures during account coverage
- Assist with office supply and copier consumable (toner, staples, etc.) management
- Perform daily inspection and touch point service of copier equipment
- Assist with the setup & breakdown for meeting spaces– chairs, easels, food, beverages, etc.
Required Qualifications:
- High School diploma or GED
Preferred Qualifications:
- Excellent customer service skills
Experience working in a professional office environment (legal preferred)
- Proficient in Microsoft Office 365 (Excel, Word, Outlook)
- Able to effectively communicate with all levels of the organization
- Written and oral Communication skills
Physical Requirements
- Able to occasionally lift up to 50 lbs.
At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.
