- Provide excellent customer service and make sure that all customers have a fun and memorable experience.
- Anticipating guests needs and solving their problems.
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Train customers on jet ski operation to included teaching inexperienced customers how to & safety
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Lead customers on jet ski tours through waters, supervise, assist and guide.
- Checking rental equipment in and out
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Clear communicating on rules and regulations to customers
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Cleaning jet ski, equipment and/or area
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Always ensure the safety of customers.
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Be an ambassador and sales associate to upsell guests on additional watersport excursions offered by RED
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Complete a monthly inventory of equipment and/or retail items as directed
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Other duties as assigned.
Minimum Qualifications:
- High School Diploma or its' equivalent from an accredited institution (Preferred)
- Previous experience in customer service and/or equivalent work experience PLUS
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Jet ski experience (Required)
Knowledge, Skills, and Abilities:
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Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.
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Must be able to work various work settings such as exposure to sunlight and outside temperature.
- Must be able to lift 50lbs.
- Ability to establish and maintain effective working relationships with all persons contacted during the work.
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Ability to read, interpret, and apply regulations and safe practices.
- Ability to operate assigned equipment, read and interpret documents.
- Ability to multi-task.
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Ability to speak and write clearly and concisely.
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Must be able to operate with little or no supervision.
- Must be willing to work holidays, nights, and weekends.
- Must have strong interpersonal skills and positive attitude.
- Team Player, positive and enthusiastic attitude.
