Company Overview
Our mission is simple: we want to offer the best and most affordable financial security to the people that matter most, our community members. People love our services, and it turns out the people love working here too. We have been in business since 1981 and are proud of our team for being recognized for their superior customer service skills, positive community impact and comprehensive insurance knowledge.
Summary
As an Account Manager on our Personal Lines Marketing Team, you will partner with our first-class insurance broker and their teams to help provide the best coverage and service for our non-commercial clients. You’ll help our brokers reach their sales goals and demonstrate how Missouri General provides the best customer service and coverage in the area. Being a part of the office team, you will have the opportunity to closely interact with members of our lively team, learn how to become a master of your craft and dominate your job responsibilities which include:
Responsibilities
- Investigating and analyzing policies from carriers to determine the best coverage for our client’s dollars
- Quoting and remarketing to acquire new business and maintain retention of current clients
- Maintaining thorough knowledge of the current market trends for non-commercial insurance products
- Utilizing our cross-selling methods to help continue to grow the company
- Managing workflow to ensure work is balanced and deadlines are met
- Working closely with our Production Team to help them provide the best customer service in the industry for their clients
- Being a dependable team member not only to maintain, but improve the work environment and culture we’ve built
- Developing and maintaining strong professional relationships with clients and insurance company representatives
- Maintain accurate, timely records within our Epic agency management system
- Adhere to workflow and Agency procedures to ensure proper E&O compliance
- Experience in High Net Worth accounts
Requirements
- You have at least 5 years of Personal Lines Account Manager experience (This is a must!)
- You must have at least 2 to 3 years of High Net Worth experience
- Must have a current Property & Casualty Insurance License
- You have experience using Applied Epic agency management system
- You have experience developing positive, professional relationships with insurance brokers, clients and fellow teammates
- You don’t shy away from crucial conversations and are able to communicate directly, candidly and tactfully
- You strive to serve clients with the highest standards of customer service
- You are deadline driven and will work tirelessly to meet them
Working Conditions
- Standing and/or sitting for a prolonged period of time-up to 8 hours or more per day.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
- Must be able to position self to maintain computer, and related equipment, including under the desks.
- The person in this position frequently communicates with customers who have inquiries about their account. Candidates must be able to exchange accurate information in these situations.
- Frequently lifting to 20 lbs., occasional lifting up to 50 lbs.
What You Will Love About Us
An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
- Great Company Culture. We are a family - oriented company that is proud of the relationships we build with our clients and each other.
- Work that Stays at Work. Genuine work/life balance served here!
- Rest and Relaxation. Paid Time Off, 11 paid holiday
- Health Benefits. Medical with FSA option, dental, and vision.
- Prepare for the Future. 401(k) with profit share. AD&D/Life/Short Term/Long Term Disability Insurance
If you are passionate about helping clients navigate their insurance needs and thrive in a dynamic environment, we invite you to apply today to join our team at MGI Risk Advisors!
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have at least 2 years of Customer Service experience?
Education:
- High school or equivalent (Required)
License/Certification:
- Property and Causality License (Required)
Ability to Commute:
- St. Louis, MO 63141 (Required)
Ability to Relocate:
- St. Louis, MO 63141: Relocate before starting work (Required)
Work Location: In person
