Position Title: Night Auditor
Department: Guest Services
Accountable to: Guest Services Manager
Primary Objective of Position:
To accurately compute the daily income of Port Royal by verifying that all guest accounts are correct and in balance by the following morning
Major Areas of Accountability
1. Meets and exceeds guest and team member expectations by providing positive and courteous service and teamwork.
· Provides value added service to guests by doing whatever reasonable and possible to meet or exceed guest expectations
· Communicates effectively with guests, supervisors and co-workers
· Demonstrates teamwork by cooperating and assisting co-workers as needed
· Handles difficult situations effectively
· Performs other duties as required
2. Verifies and balances daily charges for all departments to guest folios, master accounts and house accounts; makes corrections as necessary
3. Balances the rooms audits with the night clerk’s summary
4. Runs computer through nightly processing sequence to reset for the nest day’s use in balancing of applicable functions
5. Audits food and beverage income postings and charges
· Records and balances all food and beverage income
· Balances the guest ledger postings to the restaurant audit guest ledger
· Records and balances staff and house charges
· Audits all banquet tickets before posting, verifying the accuracy of the calculations and attaching the latest event order
6. Reviews all credit card vouchers for proper imprints, authorizations and correct amounts
· Prepares and transmits credit card deposits
7. Processes all city ledger work to accounting
· Prints separate calculator tapes for designated categories of work
· Organizes and dates work for processing
8. Adheres to Port Royal policies and procedures.
· Attends work on the time as scheduled.
· Follows Port Royal’s grooming and dress standards.
· Minimizes safety hazards by following all safety rules and procedures.
9. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
10. Performs all duties and responsibilities in a timely manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
11. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
12. At all times projects a favorable image of Port Royal Homeowner Association to the public.
Pay: $16.00 per hour
Work Location: In person