Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Opensity Solutions delivers end-to-end workplace experience and office services programs designed to elevate service quality, streamline operations, and enhance client satisfaction. Through integrated solutions—including copy and print, mail services, facilities coordination, and hospitality support—we create high-touch workplace environments that enable our clients to operate efficiently, reduce costs, and maintain compliance. Our mission is to provide modernized technologies, high-performing service teams, and actionable insights that empower our clients to focus on what they do best.
Opensity Solutions is seeking a Regional Site Manager (Office Services) to oversee operations across five (5) client site locations within a law firm environment in Richmond, Virginia. This senior leadership role is responsible for the strategic and operational management of a multi-site office services program, leading a team of up to twelve (12) team members, including three (3) Team Leads/Managers ensuring seamless day-to-day operations across administrative, hospitality, and facilities support functions. The Regional Site Manager will service as the primary operational liaison between Opensity Solutions and client leadership, ensuring consistent service delivery, operational excellence, and a best-in-class workplace experience across all locations. This role requires a proven leader with extensive experience managing geographically dispersed teams, optimizing service delivery models, driving continuous improvement initiatives, and fostering strong client partnerships.
Multi-Site Leadership & Team Management
Lead, coach, and develop a team of Office Services Assistants and team leads/managers delivering copy/print, mail, reception, facilities, and hospitality services
Recruit, hire, onboard, train, and manage staff performance, including ongoing coaching and development planning
Client Partnership & Service Delivery
Deliver white-glove, concierge-level service to attorneys, staff, and visitors in a professional services environment
Operations & Process Improvement
Reporting & Performance Management
Business & Service Innovation
Requires a minimum of 5+ years of experience in office services, facilities, hospitality, or workplace operations
Physical Requirements: • Ability to lift or move 40 lbs. or greater • Ability to push/pull a standard wheeled cart with a load capacity of 75 lbs. • Ability to walk, bend, kneel, stand or sit for an extended period
The Compensation range for this role is up to $90-97,000 USD per year. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.
