Hiring Range: $91,097.00 to $167,578.00
Full Time or Part Time: Full Time
Additional Detail
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Why this role?
This executive leadership role shapes how families are supported, how risks are prevented, and how lives are changed every day.
Ideal Candidate:
The ideal candidate for this role has served as a CPS or In-Home Services Supervisor in a Virginia local DSS, bringing strong, hands-on mastery of these programs.
What You'll Do
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Manage the work of the division:
CPS & APS hotlines, services intake, Child Protective Services, and Prevention (In-Home Services and Family Support).
Review monthly reports on staff, work assignments and program mandates, provide data analysis to identify trends & target areas for improvement.
Prepare monthly statistics for performance measures.
Prepare records for release in compliance with federal & state guidelines
Maintain & purge records for the Department
Coordinate audits & quality assurance reviews by state and other entities, including internal case reviews
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Program Planning:
Review appeals & state QA results looking for trends and training needs.
Evaluate staffing and organizational needs & makes recommendations.
Develop performance standards and prepare corrective action plans as needed.
Maintain & update the divisions’ SOP.
Develop implementation plans for new policies & procedures impacting service programs.
Manage staff & supervisors:
Recommend hiring, transfer, promotion, and termination of personnel
Onboarding & orientation for new hires
Train & ensure the development of family services supervisors and staff
Serve on the Department’s executive & leadership teams.
Leads the Department in the development & implementation of strategic plans.
Promotes a culture of professionalism, professional development, and continuous learning & improvement.
Serves on boards, task forces, committees & other organizations related to the work of the Department and the County. Examples include Systems of Care, MDT, FAPT, Trauma-Informed Leadership Team, Central Region Child Welfare Supervisors, Policy Advisory Committee, best practice court team and other opportunities locally, regionally and across the state.
Plan & host division meetings & trainings
Services in a leadership role for emergency shelter teams and disaster planning
Provides supervisory coverage for child welfare on-call
Performs other duties as assigned.
Minimum Qualifications
Four (4) year baccalaureate degree in a relevant human services field and four (4) years of relevant program experience, including one (1) year in a supervisor role OR any equivalent combination of four (4) year human services baccalaureate degree and experience that provides the necessary knowledge, skills and abilities.
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