Description:
Benefits of Working at Nisqually Red Wind Casino Include:
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FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
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FREE Short-Term Disability, Life and Accident Insurance
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FREE Meal during shift
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FREE gaming license renewals
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FREE uniform dry cleaning services
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$1 per hour shift differential
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Paid Time Off & Paid Holidays
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Floating holidays
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401(K) Retirement Program (match up to 4%)
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Tuition Reimbursement
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Health & Wellbeing Reimbursement
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Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
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Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
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Flex spending and Dependent care spending
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Career advancement opportunities
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Periodic Team Member contests and giveaways
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Team Member dining and gift shop discounts
POSITION OBJECTIVE: Assists with daily operations of the department. Responsible for ensuring excellent guest service and value to our guests.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Assumes authority of Slot gaming areas in the absence of the Slot Station Supervisor. Assists Slot Station Supervisor in daily operation of department. Performs supervisory and administrative/operational duties. Oversees day-to-day operations of Slot gaming area.
Requirements:
QUALIFICATIONS:
Required skills and knowledge:
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High school diploma or GED certificate.
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Basic math skills.
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Must complete Title 31 requirements.
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Minimum of one (1) year as a Slot attendant.
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Excellent guest service skills.
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Knowledge of rules and procedures of electronic games or similar experience.
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Ability to problem solve.
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Possess excellent decision-making skills.
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Possess leadership skills.
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Possess active listening skills.
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Pass NRWC pre-employment testing.
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Ability to work all shifts including weekends and holidays.
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Ability to obtain a Class III Gaming License.
Preferred skills and knowledge:
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Knowledge of gaming regulations and related financial requirements.
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Ability to multi-task.
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Ability to follow through with projects.
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Ability to utilize Microsoft Office Programs.
PHYSICAL REQUIREMENTS:
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Manual and finger dexterity for operation of personal computer and routine paperwork.
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Ability to stand or move continuously for 8 hours or more.
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Ability to lift 40 pounds.
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Ability to tolerate a smoke-filled environment.
ESSENTIAL FUNCTIONS OF THE JOB:
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Ensures proper operation of department and conformity with Casino policies and procedures.
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Handles guest and Team Member disputes.
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Demonstrates positive guest and Team Member relations.
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Reviews internal audit work daily in accordance with gaming policies and procedures.
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Supervises game loading, auditing and reconciling.
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Directs and/or coordinates Slot operations to obtain optimum efficiency and economy.
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Ensures department compliance with Tribal-State Compact.
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Provides and coordinates training for Team Members.
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Reports to Slot Station Supervisor/Slot Shift Supervisor/Slot Manager on day-to-day operations.
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Ability to explain how to play the machines offered in the Casino.
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Maintain proper radio etiquette.
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Keep Team Members motivated.
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Awareness of gaming lights on gaming machine(s).
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Knowledge of location for all games on floor.
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Ensure cleanliness of the gaming floor.
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Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
