At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.
The role of the Specialty Regional Manager is to lead the operations of each line of business to drive specialty revenue growth (Pediatric, Oral Surgery, Periodontic, Orthodontic, Endodontic), manage costs associated with the lines of business while developing and mentoring team members, and providing an ideal guest experience. The Specialty Regional Manager will provide the leadership and guidance to cultivate relationships with referring general providers and have a clear understanding of the company’s vision and larger picture for the overall growth year over year.
Responsibilities
- Managing overall productivity and profitability for Dental Specialty teams for the Region.
- Managing all day-to-day operations of assigned territory including employee relations, patient relations, and achieving operational goals
- Multi-unit management
- Increasing patient growth and retention by providing an ideal guest experience
- Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, collections, and receivables
- Drive year over year Specialty revenue growth both regionally and in each office and new office growth
- Ensuring successful execution of operational standards, including compliance with established company policies and procedures
- KPI reporting and understanding
- Handling all patient service issues to ensure ideal guest satisfaction
- Building team morale to support company culture
- Presenting treatment plans and assisting guests with overcoming financial obstacles as needed
- Increasing case acceptance
- Completing daily and monthly reporting
- P&L understanding, reporting, and ability to identify behaviors based on results
- 100% Travel within the region
- Attending meetings and communicating with other departments as needed
- Performing all other duties assigned to support your Region
What do you need to have to be a part of our team?
Strong communication and customer service skills
Leadership skills and the ability to lead by example
Experience with managing employees and teams
Multi-unit experience is a must
The desire and ability to connect with and serve guests
Ability to multi-task while working in a fast-paced environment
+ 5 years of experience successfully leading and managing multiple Specialty dental offices or Specialty teams
Knowledge of dental insurance plans and dental terminology is a must
Strong understanding and expertise in developing the team’s ability to present patient treatment plans and overcome financial obstacles and objections
Eaglesoft experience is a plus
Why You’ll Love It Here:
At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.
Medical insurance.
Discounted dental benefits for the employee, their spouse, and dependent children.
Paid holidays.
Paid Time Off (PTO).
401K.
Employee scholarship program.
At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters
