We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk/Treatment Coordinator. As the Front Desk/Treatment Coordinator, you will be responsible for overseeing all front desk operations and ensuring exceptional patient service. This is a full-time position with competitive pay.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Schedule patient appointments using dental scheduling software (Dentrix Ascend)
- Handle patient check-ins, verify insurance information, and collect payments
- Coordinate with office staff to ensure smooth patient flow and efficient operations
- Go over treatment plans with patients and schedule patients
- Oversee administrative tasks such as filing, data entry, and correspondence
Skills:
- Proficiency in using systems such as Dentrix Ascend or similar dental software
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Experience with scheduling systems
- Familiarity with phone systems and ability to handle high call volumes
- Strong administrative skills with attention to detail
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Previous experience as a dental receptionist is preferred.
Reasons why you should join our team:
-Small team, family-like environment.
- Be part of a growing practice and even learn marketing skills!
- Office offers quality dental care so you won't be pressured to do anything unethical.
- You will be an addition to our front team, so if you don't have all the skills we will teach you!
- Join our team and contribute to providing exceptional patient service. Apply now!
Job Type: Full-time
Pay: $22.00 - $33.00 per hour
Expected hours: 30- 36 per week
Benefits:
- Employee discount
- Paid Holidays
- 401k via CalSavors
Healthcare setting: Clinic
Schedule: 8 hour shift
Work Location: In person
Job Types: Full-time, Part-time
Pay: $22.00 - $33.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Experience:
- Dental office: 1 year (Required)
Ability to Commute:
- Milpitas, CA 95035 (Required)
Ability to Relocate:
- Milpitas, CA 95035: Relocate before starting work (Required)
Work Location: In person
