TITLE: Program Specialist
POSITION DESCRIPTION: Provide day-to-day programming for parents and their children. Programming includes groups and/or home visits as appropriate or required
REPORTS TO: Program Supervisor or Director of Programs
Essential Duties and Responsibilities
Program Coordination
- Facilitate with fidelity the curriculum used for YPN Parenting Groups
- Identifies community resources for prenatal and parenting programs and establishes relationships with such resources
- Develops and nurtures key partnerships to promote and evolve the YPN prenatal and parenting programs
- Assists in data collection and reporting outcomes/successes to funders and/or key program partnerships
- Work collaboratively with YPN staff to plan, implement, and enhance parenting group programs
- Assist in the enrollment process for participants in the appropriate prenatal and parenting programs
- Collect and report on required information on program participants through the intake process, notes, direct reports, and other interactions
- Work to recruit and maintain relationships with other agencies for referral sources and collaborative programming
- Work with partner agencies and participants to schedule and implement parenting programs
- Additional data entry, paperwork processing, filing and other admin skills as needed
Group Support
- Work as a team member in the coordination and management of group operations including childcare, transportation, food, activities, and curriculum for each group
- Comes prepared for team meetings, group work sessions, and individual meetings to share information on curriculum, needs, participant successes and barriers, etc.
- Plan and provide specialty group experiences for families as appropriate and needed
- Contact referrals in a timely manner to engage in programming services
- Completes intakes in a timely manner
- Monitors participant attendance and problem solves and barriers to attendance and any other life issue that may arise with participants and record these interactions in database as appropriate
- Updates program information with referring agencies and networks with community professionals and resource providers
- Assists the volunteer coordinator in recruiting, training and supporting volunteer group facilitators and childcare providers for parenting group activities
- Completes program evaluations and participant assessments as required by best practice and funding agencies
- Provides comprehensive care coordination to participants
Documentation
- Exceed agency standards for documentation completion
- Complete accurate and timely documentation of all service activities
- File all reports required by funders and the agency
- Maintain participant information as required
- Provides professional written and verbal communications including prompt response to emails, texts, phone calls, calendar requests, and calendar sharing.
Support Agency/Program Mission & Values
- Interact with youth & families, volunteers, community partners, and all YPN visitors in a respectful, strength-based manner
- Practice a strong commitment to diversity, equity, and inclusion
- Maintain confidentiality related to YPN participants, staff, programs and other activities
- Subscribe to positive, solutions-based approach
- Follow and model the Code of Conduct and Ethical Standards as outlined in the YPN Employee Handbook
- All other duties as assigned by agency need
Other Essential Functions
- Basic computer and data entry skills
- High Emotional Intelligence (People Skills)
- Ability to work normal business hours with some flexibility
- Ability to lift 50 pounds with assistance
- Ability to work Thursday evenings and other evenings as needed.
- Valid driver’s license
Core Competencies
- Knowledge of Mandatory Reporter Training through the Department of Health and Human Services and certification up to date
- Knowledge of Code of Ethics and Professional Conduct
- Knowledge of Bloodborne Pathogens
- Knowledge of and sensitivity to the service populations’ cultural and socioeconomic characteristics
- Knowledge of offered curricula and ability to facilitate curricula to fidelity
Performance and Quality Improvement Responsibilities
- Able to work 40 hours per week
- Provide professionally written and verbal communications within the agency and community
- Practice preventative, safe work habits
- Observe all laws, safety mandates, agency expectations, and regulations
- Report all injuries and incidents per agency & program protocol
- Pass National Family Support Certification Exam within one year of hire date
- Attend PAT training and webinars, maintain certification, and adhere to all guidelines as determined by PAT National
- Maintain a home visit caseload of 16-18 based on percentage of time allotted to the Home Visitation program.
- Training Provided:
- Onboarding
- Four opportunities for continuing education throughout the year
- Group Curriculum Facilitator Training
Minimum Qualifications:
Bachelor's Degree required. 2 years' experience working with families, basic computer skills, data entry, people skills, lifting & hauling necessary items to and from group site, able to work normal business hours with some evenings.
FULL TIME, NON- EXEMPT STATUS
This is a one-year position, with the possibility of extension, contingent upon funding availability.
SIGNATURE: ___________________________________________________
Job description will be reviewed annually at the time of evaluation or more frequently if changes are needed.
Work Location: In person
