JOB The Advising Aide is responsible for collaborating with Academic Advisors to assist new, continuing, and returning students, by supporting them in achieving their educational goals in alignment with Clark State College's mission, vision, and core values. This position also emphasizes facilitating College and community referrals to enhance student retention and successful completion. The Advising Aid is expected to onboard new students and support continuing students through assistance with registration, acclimating to the website, My Clark State Portal, Self-Service, Virtual Bookstore, Blackboard, and outreach.
Shift: Monday - Friday; 25 hours per week for 50 weeks between 8:00 am-5:00 pm. Evenings and weekends, as needed.
Location: Springfield
This position is not eligible for telecommuting. EXAMPLE OF DUTIES
- Onboards students to Clark State while reviewing online systems such as Self-Service, virtual bookstore, student email, Blackboard, etc.
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Assists students with scheduling courses using Student Planning and registration materials.
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Assists academic advisors with case management, including initial follow up for all Academic Alerts; partnering with academic support services and cross-campus departments to promote student retention and timely program completion.
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Supports student services general inquiries including, but not limited to, admissions, financial aid, and records and registration.
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Attends weekly and quarterly advisor meetings.
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Assists advisors with administrative tasks such as voicemail and email communication when necessary.
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All other duties assigned by supervisor.
SUPPLEMENTAL INFORMATION
Physical Requirements
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform the work.
Work Environment
Regular exposure to favorable conditions such as those found in a normal office.
