Organization Overview, Mission, Vision and Values
Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.
Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision: To be the leading healthcare system in Northwest Arkansas - the best place to receive care and the best place to give care.
Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.
Position Summary
The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This
position is responsible for pre-registering patients with pre-scheduled services.
Essential Position Responsibilities
- Maintain effective working relationships with internal and external clients
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Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
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Enter collected information into appropriate software system
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Verify insurance eligibility and benefits
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Review information entered into electronic medical record and billing software to ensure accuracy
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Other duties, as assigned
Qualifications
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Education: High school diploma or GED
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Licensure and Certifications: N/A
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Experience: Previous experience with medical billing, coding, or preferred.
Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.
