NorthPointe Hospitality offers a full package of benefits including 401k with a fully vested employer match, Health, Vision, Dental and PTO. NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.
We are looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.
Night Auditor Responsibilities:
-
Keeping hotel financial records in order.
-
Processing invoices, transactions, room charges, refunds, etc.
-
Verifying that all accounts are balanced and supported by documentation.
-
Checking guests in and out of the hotel.
-
Responding to guests' needs, requests, and complaints.
-
Answering the phone and making reservations.
-
Summarizing each night's operations and listing any follow-up tasks for management.
-
Following End of Day procedures.
Night Auditor Requirements
-
High school diploma.
-
Past experience in customer service or hospitality.
-
Experience with accounting procedures and administrative tasks.
-
Proficiency with computers.
-
Analytical mind, with strong attention to detail and an affinity for numbers.
-
Good organizational and time-management skills.
-
Self-motivated, proactive work ethic.
-
Strong aptitude for customer service.
We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates.
Benefits:
-
Paid time off
-
Health insurance
-
Dental insurance
-
Vision insurance
-
401(k)
-
401(k) matching
-
Other
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
