Fun place to work with incredible customer service! 5 Star dog hotel that cares and values its employees!
This position is ideal for individuals who are reliable and can work in a fast pace environment, have great organization and time management skills, and have an outstanding ability to work with dogs and cats. Candidate must have excellent initiative and follow through skills. Must have good interpersonal skills as needed to work well in a client driven and team oriented environment.
Our Kennel Attendant will be responsible for answering phones, scheduling appointments for grooming, boarding and daycare. Daily reminder calls for upcoming appointments. Closing out client tickets at the time pick up and collecting payment for services rendered. Data entry and database management to ensure the most current client information is on record. Candidates who apply for this position should enjoy multi-tasking, being on the phone, and providing excellent customer service to walk-in client throughout the day. This position is ideal for individuals seeking a full time position and a career within the animal industry that they can be passionate about.
Requirements:
Ideal candidates must possess the following skills, abilities and knowledge:
Maintain excellent attendance record and work scheduled hours.
Must be able adapt to changes throughout day as needed.
Must have a strong work ethic
Must be reliable
Must have excellent customer service skills
Must have excellent communication skills
Must be well-organized and self-driven
Must have excellent data entry and follow through skills
Must be friendly and have a positive demeanor
Must be able to work in a fun, but sometimes-noisy environment
Previous related experience within the animal industry required.
Responsibilities Included:
Open and close facility daily: turn on/off alarm and A/C
Clean and maintain dog areas: dog runs and daycare area daily to include: sweeping, mopping, squeegee down areas. All dog ramps and grass areas must be cleaned daily.
Clean and maintain cat boarding area
Feed dogs and cats
Fill water bowls
Clean food bowls
Clean the inside of the office area to include: floors, bathroom, lunch room, office, waiting/store area, and empty trash cans.
Ensure that there is no food left out in any of the area at night daily
Rotate dogs
Provide customer service to walk in clients for grooming services to include bathing & teeth scaling, boarding, daycare, training and flea medication sales
Reminder phones calls for next day client appointments – reschedule if needed.
Up sales – educate clients about appropriate sales offered when scheduling their next appointment.
Store product sales: flea medications, dog/cat food, treats, pads and all other products offered.
Ordering of products and supplies needed for the facility
Office organization: paperwork, filing, and keeping client records up to date (all contact information in database)
Stay after hours as needed until the last customer arrives to pick up their pet.
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid training
Work Location: In person
