Job Overview
We are seeking a motivated and customer-oriented Sales associate to join our team in a dynamic phone store environment. The ideal candidate will have strong communication skills and a passion for providing exceptional customer service. This role involves handling transactions, assisting customers with product inquiries, sales and contributing to the overall success of our sales team.
Responsibilities
- Operate the Point of Sale (POS) system efficiently and accurately to process customer transactions.
- Provide excellent customer service by greeting customers, answering questions, and addressing concerns.
- Engage in upselling and promoting products to enhance the shopping experience and increase sales.
- Assist with merchandising by organizing product displays and ensuring shelves are well-stocked.
- Conduct product demonstrations to educate customers about features and benefits.
- Maintain cleanliness and organization of the checkout area and store displays.
- Handle cash transactions responsibly, ensuring accurate cash handling procedures are followed.
- Collaborate with team members to achieve store goals and maintain a positive work environment.
Requirements
- Previous experience in PHONE retail sales is REQUIRED.
- Strong basic math skills for accurate cash handling and retail math calculations.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Bilingual abilities are REQUIRED (ENGLISH and SPANISH), enhancing communication with diverse customers.
- Experience in supervising staff or training new employees is beneficial.
- Familiarity with stocking procedures and inventory management is desirable.
- A proactive approach to customer service with a willingness to assist others.
- Ability to work flexible hours, including weekends and holidays as needed. Join our team today and contribute to creating an enjoyable shopping experience for our valued customers!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 40 per week
Work Location: In person
