To provide efficient friendly customer service at all times and to maintain a clean, professional top quality bar.
Responsibilities
- Properly set-up and maintain a clean efficient service area of the bar throughout the shift
- Perform our guest services by using the Moments of Service guidelines
- Responsible for ringing orders into Micros, and delivering orders to the table
- Continually check back with guests
- Keep all supplies stocked
- Clean, clear and reset service areas
- Protect the hotel from liability with regard to over serving guests
- Complete all duties as assigned by manager
- Assist bartender when needed
- Ensure tables are set up properly
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Attend all designated staff meetings and training sessions
- Familiarity with food and drink menus
- Adhere to cash handling standards
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
- Previous serving experience preferred
- Must be able to work a flexible schedule including weekends and holidays
- TABC and Food Handler certifications are required
- Candidates must be able to speak fluent English
