Nationwide Legal, a premier attorney support services provider, is seeking a proactive and detail-oriented Expeditor to join our Records Department. This role is essential in ensuring the efficient and accurate retrieval of legal records by initiating and maintaining phone-based communication with various record-holding entities.
- Initiate outbound calls to medical offices, government agencies, and other facilities to coordinate record retrieval
- Answer inbound calls regarding record requests and status updates
- Accurately log communication and update status in our internal system (Wincopy)
- Process daily incoming correspondence and physical mail
- Support team with additional administrative tasks as needed
- High school diploma or equivalent
- Minimum typing speed of 30 WPM
- Strong verbal and written communication skills
- Comfortable speaking on the phone for extended periods throughout the day
- Previous experience in a high-volume call environment or call center preferred
- Assertive, professional, and customer service-oriented demeanor
- Ability to multitask, prioritize, and adapt in a fast-paced office setting
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
