Responsibilities:
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Greet and assist customers, understanding their vehicle concerns.
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Coordinate with the service department to schedule and prioritize repairs.
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Provide transparent cost estimates and explain invoices to customers.
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Educate customers on preventive maintenance and optimal vehicle performance.
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Address and resolve customer concerns promptly and professionally.
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Maintain accurate records of transactions and customer interactions.
Qualifications:
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Previous experience in automotive service advisory roles preferred.
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Strong interpersonal and communication skills.
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Basic knowledge of automotive systems and maintenance.
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Ability to multitask in a fast-paced environment.
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Proficient computer skills, including service management software.
Benefits:
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Competitive salary with performance-based incentives.
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Employee benefits including medical, dental, vision, and more.
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Professional development opportunities.
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Employee discounts on services and products.
If you're customer-focused, have automotive service experience, and thrive in a dynamic environment, apply for our Service Advisor position and contribute to our commitment to customer satisfaction.