About Us
Welcome to Level Hospitality, where our management team brings a wealth of extensive and diverse expertise in the realms of development, construction, and hospitality management. We are dedicated to a focused vision, unwavering values, and bold long-term strategies, which have solidified our enduring reputation for reliability and professionalism in the industry. At Level Hospitality, we pride ourselves on working hand in hand with property owners, partners, and fellow hospitality experts. Our collaborative approach ensures the precise and efficient development and management of our hotels, allowing us to consistently deliver exceptional results.
Job Summary
As a Shuttle Driver for our full-service hotel, you will be responsible for providing safe and efficient transportation for our guests to and from the hotel. You will be the first point of contact for many guests, offering exceptional customer service and ensuring a pleasant experience during their stay. This role requires a professional, courteous, and punctual individual who can handle multiple tasks in a dynamic environment.
Essential Duties and Responsibilities
- Safely transport guests to and from the hotel, ensuring timely arrivals and departures.
- Provide excellent customer service by greeting guests, assisting with luggage, and answering any questions they may have.
- Conduct regular inspections of the shuttle vehicle, ensuring it is clean, well-maintained, and operating safely.
- Adhere to the shuttle schedule, making necessary adjustments to accommodate guest needs and traffic conditions.
- Maintain open communication with the front desk and other hotel staff to coordinate pick-ups and drop-offs efficiently.
- Follow all traffic laws and hotel safety procedures to ensure the safety of passengers at all times. Ensure that your driver’s license is up to date and your driving recording is in good standing.
- Keep accurate records of trips, mileage, and fuel consumption, and report any incidents or maintenance needs promptly.
- Assist with the upkeep of the hotel lobby by ensuring it remains tidy and welcoming for guests. Help with organizing brochures, arranging seating, and replenishing any necessary supplies in the lobby area.
- Monitor the lobby and surrounding areas for any suspicious activity, reporting concerns to hotel security staff promptly. Ensure that all safety protocols are followed, especially during busy hours or special events. Monitor pool area occasionally to ensure only guests are utilizing the area.
- Provide assistance to front desk staff during peak times, such as helping with check-ins and answering phones. Offer information to guests about hotel amenities, local attractions, and any special promotions or events.
- Perform all other duties and tasks as assigned.
If you are passionate about the hospitality industry and are eager to contribute to a dynamic and forward-thinking team, we invite you to join us at Level Hospitality. We offer a vibrant work environment where your professional growth and personal well-being are our priorities. Apply today and be part of a company that values innovation, integrity, and collaboration. Let's create exceptional experiences together!
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Work Days:
- Holidays
- Monday to Friday
- Weekends as needed
Application Question(s):
- What does being professional and courteous mean to you in the role of a shuttle driver? How do you demonstrate these qualities in your daily interactions with guests?
- Share your experience with transporting passengers in a professional setting.
- A 5-year Motor Vehicle Report will be run before employment is confirmed. The Shuttle Driver is required to have a clean driving record. This includes no moving violations or accidents. Please acknowledge understanding by replying 'I Acknowledge'.
- Shift expectations include weekdays, weekends, holiday, evening shifts, and day shifts. Does this schedule work with your availability?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
