About Us
Seattle Spine & Sports Medicine is a growing, physician-owned specialty practice dedicated to helping patients recover from motor vehicle accidents, workplace injuries, and neurological conditions. We are known for providing exceptional patient care while fostering a workplace where employees feel supported, valued, and empowered to grow.
As we continue expanding our Lynnwood location, we're looking for an adaptable Medical Front Desk Receptionist who enjoys variety and wants to grow alongside our practice.
Position Summary
This position offers a unique opportunity to become an integral part of our expanding team.
You'll begin training in our Seattle office alongside our experienced front desk staff to learn our systems, workflows, and patient care philosophy. Beginning in October, this role will transition to our Lynnwood office full-time to support the continued growth of that location, with occasional coverage between both offices as needed.
We're looking for someone who is flexible, dependable, and excited to help support two collaborative clinic locations.
Responsibilities
- Welcome patients with professionalism and warmth
- Manage patient check-in and check-out
- Answer and direct incoming phone calls
- Schedule appointments and respond to patient messages
- Verify insurance and demographic information
- Collect patient balances
- Scan, upload, and organize medical documentation
- Coordinate with providers and clinical staff
- Support daily operations at both clinic locations
- Maintain an organized and welcoming front office
Required Qualifications
- Minimum one year of experience in a medical office or healthcare administrative role
- Outstanding customer service skills
- Excellent written and verbal communication
- Strong organizational skills
- Ability to multitask in a busy environment
- Reliable transportation between Seattle and Lynnwood when needed
- Basic proficiency with Microsoft Outlook, Word, and Excel
Schedule
Monday-Friday
8:00 AM-4:30 PM
No evenings or weekends.
Training will begin in Seattle, with the position transitioning primarily to our Lynnwood office in October.
Pay
$23.00-$27.00 per hour, depending on experience.
Benefits
- 100% employer-paid medical, dental, and vision insurance
- 401(k) with automatic 3% employer contribution
- Generous paid time off
- 10 paid federal holidays
- Annual bonus opportunity
- Continuing education and professional development
- Opportunities for advancement within our growing practice
Why You'll Love Working Here
This is an exciting opportunity to help shape the growth of our Lynnwood clinic while joining a supportive team that values collaboration, excellence, and long-term career development. If you're someone who enjoys building relationships, embraces change, and takes pride in creating an outstanding patient experience, we'd love to meet you.
Pay: $23.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
