Marval Camping Resort is looking for a friendly, dependable, and customer-focused Seasonal Front Desk Associate to help create memorable experiences for our guests. If you enjoy working with people, thrive in a fast-paced environment, and love the outdoors, we'd love to hear from you!
What You'll Do
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Welcome guests with a warm, professional attitude.
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Check guests in and out efficiently.
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Answer phone calls, emails, and guest inquiries.
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Make and manage campground reservations.
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Process payments and maintain accurate records.
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Provide information about resort amenities, activities, and local attractions.
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Assist guests with questions or concerns and resolve issues promptly.
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Keep the front desk and lobby clean, organized, and inviting.
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Work closely with other departments to ensure an exceptional guest experience.
Requirements
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Must pass background check
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Excellent customer service and communication skills.
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Proficient and comfortable using computers and learning reservation software.
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Ability to multitask and stay organized in a busy environment.
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Reliable, punctual, and able to work independently as well as with a team.
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Positive attitude and professional appearance.
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Previous front desk, hospitality, retail, or customer service experience is preferred but not required.
Benefits
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Competitive pay for all hours worked
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Free RV site
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Accrued PTO
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Flexible scheduled based on business needs
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Fun, friendly, and supportive work environment
