Additional responsibilities for this position, but not limited to;
- Greet customers arriving the dealership.
- Showcase the dealership’s vehicles and explain the features, benefits and warranties.
- Answer customer questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
- Negotiate car prices and trade-in values for customers/ vehicles.
- Coordinate with the Sales Managers to determine each customers’ financing and ownership options.
- Contact past customers to ensure they are satisfied with their vehicles.
- Prospect potential customers for future business
Skills and Qualifications
-Billingual in Spanish and English
- Exceptional customer service skills, including interpersonal communication and rapport building
- In-depth knowledge of the dealership’s vehicles, finance options and sales process
- Active listening to best determine a customer’s wants and needs
- Confidence to create a positive impression
- Organization and time management skills are a must
- Ability to take direction and retain the information for future similar situations
- Teamwork and collaboration skills to coordinate with other associates, Managers and customers
Job Type: Full-time
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Laurel, MD 20707: Relocate before starting work (Required)
Work Location: In person
