Performs tasks ensuring guest safety in the hotel pools and it's surrounding facilities . An essential responsibility of this position includes ensuring cleanliness, comfortability and access to facilities and activities.
ESSENTIAL FUNCTIONS
- Observes and patrols pool and enforces safety regulations.
- Assists swimmers from water when in danger.
- Provide service consistent with the hotels standards operating procedures and brand attributes.
- .Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- Lead pool activities and cultural craft activities.
- Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
- Knowledgeable of hotel facilities and services to answer guest inquiries.
- Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
- Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
Required Education and Experience
High School diploma or equivalent. Basic Computer knowledge.
Must have good understanding of the English language. CPR and First Aid Certified is an added advantage. Excellent customer service skills. Ready to work varied shifts during Weekdays, weekends and holidays.
Job Type: Full-time
Pay: From $10.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Food provided
- Free parking
- Health insurance
- Paid time off
- Referral program
People with a criminal record are encouraged to apply
Work Location: In person
