Company Overview
Graceland Chiropractic is a busy and growing chiropractic practice located in Worthington/North Columbus. Known for our energetic and welcoming environment, we are dedicated to providing exceptional patient care and fostering a positive team atmosphere.
Overview
We are seeking a motivated and professional Front Desk/Receptionist to join our dynamic team. The ideal candidate will excel in delivering outstanding patient service, managing administrative tasks efficiently, and maintaining a smooth office flow. This role offers an exciting opportunity to be the first point of contact in a fast-paced, upbeat chiropractic setting.
Responsibilities
- Greet patients warmly and manage patient check-in and check-out processes with professionalism.
- Handle multi-line phone systems, scheduling appointments, and managing patient inquiries promptly.
- Verify insurance coverage, perform insurance verifications, and assist with billing procedures using systems such as Epic, Meditech, or Athenahealth.
- Maintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulations.
- Support medical administrative functions including filing, data entry, and managing electronic health records (EHR systems) like eClinicalWorks or Dentrix.
- Assist with medical billing, coding (CPT, ICD-10/ICD-9), and care plan documentation to ensure accurate recordkeeping.
- Perform general clerical duties such as typing reports, organizing files, and managing office supplies to keep the front desk organized.
Experience
- Prior experience working in a medical or dental office environment is highly preferred.
- Strong knowledge of medical terminology, ICD coding, and insurance verification processes.
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix is essential.
- Excellent customer service skills with the ability to communicate effectively in bilingual settings is a plus.
- Proficiency in computer skills including Microsoft Office suite (Word, Excel) and 10-key typing.
- Previous experience with clinic management or front desk responsibilities in a healthcare setting is desirable.
- Demonstrated ability to handle multiple tasks efficiently while maintaining a positive attitude. Join our team to deliver exceptional patient experiences while supporting the efficient operation of our vibrant chiropractic practice!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
