About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.
As Recruitment Associate, You Will…
- Partner with Recruitment Managers to determine staffing needs
- Interact with applicants & respond to initial inquiries
- Process and track applicant job submissions
- Conduct & request tests needed for hiring
- Recommend ways of improving recruiting process
- Participate in job fairs & hiring events
- Build relationships with internal employees
- Ensure orientation and the onboarding process runs smoothly
As Recruitment Associate, You Have…
- A love for people and thrives in a team environment
- A professional and mature attitude
- Excellent organizational skills and ability to handle a high volume of work
- Good judgment on sensitive issues and can maintain confidentiality
- Previous experience with interviewing and selecting candidates is an asset
- 1-2 years administrative experience in a fast-paced environment
IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Recruitment Associate…
- Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
- Amazing career growth opportunities
