Join Holt Dynamics, a growing sales and business development firm representing Frontier. We're looking for a motivated Junior Account Manager to help customers find the right wireless solutions while building strong, long-term relationships. This is a great opportunity for someone who enjoys working with people, staying organized, and developing a career in sales and account management.
As a Junior Account Manager, you'll work directly with customers to understand their needs, explain Frontier's products and services, and recommend solutions that fit their lifestyle. You'll manage customer accounts, assist with plan selections, answer questions, and ensure every customer receives a positive and professional experience.
Success in the Junior Account Manager role comes from building trust, providing honest recommendations, maintaining accurate account information, and creating lasting customer relationships that support both customer satisfaction and business growth.
Junior Account Manager Responsibilities
- Manage customer accounts by identifying needs and recommending Frontier products and service plans.
- Maintain accurate account records, customer preferences, and plan information.
- Assist customers with account setup, activations, upgrades, and plan changes.
- Review account activity and recommend additional products or services that provide greater value.
- Follow up with customers to ensure satisfaction and identify retention opportunities.
- Work with fellow Junior Account Managers to achieve individual and team sales goals.
What You'll Gain as a Junior Account Manager
- Experience building and managing customer relationships.
- Hands-on training in account management, sales, and customer service.
- Strong communication and problem-solving skills.
- Experience balancing customer service with sales objectives.
- Opportunities for professional growth and career advancement.
Junior Account Manager Qualifications
- High school diploma or GED preferred.
- Previous customer service, sales, or account management experience is helpful
- Prior Junior Account Manager experience is a plus
- Strong communication and interpersonal skills.
- Organized with the ability to manage multiple customer accounts.
- Detail-oriented and committed to providing excellent customer service.
- Positive attitude and a willingness to learn in a fast-paced environment.
Pay: $4,000.00 - $5,500.00 per month
Work Location: In person
