Locations: 850 St. Michaels Dr., Santa Fe, New Mexico
Division: Retail
Pay Type: Full time/Hourly
Starting Pay Rate: $18 -$20 based on previous MVD experience
Schedule Requirement: Monday–Saturday availability Hours- 8:45 AM. and 5:30 PM
The Motor Vehicle Clerk helps customers with a variety of motor vehicle services while providing friendly, professional, and accurate support. This role is perfect for someone who enjoys working with people, staying organized, and learning new skills in a fast-paced environment.
In this position, you will assist customers in person with services such as driver’s licenses, vehicle titles and registrations, VIN inspections, and notary services. Motor Vehicle Clerks also conduct road tests and obtain TSA Agent certification as part of the role.
We are looking for someone with strong customer service skills, attention to detail, professionalism, and the ability to multitask while creating a positive customer experience. No motor vehicle experience is required, although prior motor vehicle processing experience is a plus. We are happy to train the right person who is eager to learn and grow with our team.
Process motor vehicle transactions in a fast, accurate, and professional manner
Assist customers with driver’s licenses, titles, registrations, VIN inspections, notary services, and other MVD transactions
Conduct road tests as required
Obtain, verify, and review identification and required documentation for authenticity and completeness
Accurately complete required forms and collect applicable fees
Maintain compliance with all MVD policies, procedures, rules, and regulations
Safeguard confidential and sensitive customer information
Maintain a balanced cash drawer
Provide excellent customer service in person and over the phone
Communicate clearly and professionally with customers and coworkers
Work effectively in a structured, team-oriented environment
Perform other duties as assigned
Valid New Mexico Driver’s License (required)
Ability to successfully pass a criminal background check
Ability to successfully pass a motor vehicle record review
Availability to work Monday–Saturday, 8:45 a.m. and 5:30 p.m.
Strong customer service and interpersonal skills
Clear and professional verbal and written communication in English
Accurate and efficient computer skills using Windows-based applications
Strong organizational and documentation skills
Detail-oriented with the ability to multitask
Ability to work effectively in a structured team environment
Willingness and ability to become a TSA Agent
Must possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier
Hourly pay starting at $18-$20 based on previous MVD experience
Health benefits including medical, dental, and vision
401(k) with company match
Paid Time Off (PTO)
Paid holidays
Training and certification opportunities, including TSA Agent certification
A supportive, team-oriented work environment
We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.
