Eternal Optimist Group is looking for a Customer Sales Associate to support the delivery of Verizon fiber-based connectivity solutions and customer-focused telecommunications services across Carnegie, and nearby areas. This role will help guide customers through internet and communication options using a consultative approach centered on understanding needs before recommending solutions.
As a Customer Sales Associate, you will engage directly with customers to provide personalized support, explain service features, and assist with account setup and upgrades. Through hands-on training and mentorship, the Customer Sales Associate gains exposure to fiber internet solutions, customer lifecycle management, and essential sales techniques used in the telecommunications industry.
Customer Sales Associate Key Responsibilities
- Represent Verizon’s fiber offerings while contributing to customer engagement and overall sales success
- Engage customers in thoughtful dialogue to uncover needs and suggest the right services
- Support account setup, upgrades, and troubleshooting with precise documentation
- Build strong customer relationships to support retention and long-term sales growth
- Maintain up‑to‑date knowledge of Verizon products to strengthen customer interactions and sales results
- Work closely with the team to achieve targets and support strong sales results
Customer Sales Associate Qualifications
- Strong communication skills with a customer-first mindset and interest in sales
- Ability to build rapport and explain telecom solutions clearly in a sales environment
- Interest in fiber internet, connectivity solutions, and developing sales skills
- Problem-solving mindset with adaptability in fast-paced, customer-facing sales situations
- Organized and detail-oriented, capable of managing multiple interactions and sales tasks
- Team-oriented with a willingness to learn, grow, and succeed in sales
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Pay: $3,400.00 - $5,200.00 per month
Work Location: In person
