Description:
Why Join Our Team?
Rural Medical Services is seeking a Patient Service Representative to join our Newport team. Enjoy a Monday-Friday schedule, 11 paid holidays, generous paid time off, excellent health benefits, a 403(b) retirement plan with employer matching, and the opportunity to make a meaningful impact in your community.
Job Type: Full-time
Pay: Starting at $16.00 per hour
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403(b)
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403(b) matching
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Dental insurance
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Disability insurance
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Employee Assistance Program (EAP)
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Health insurance
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Health Savings Account (HSA)
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Life insurance
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Paid time off
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Vision insurance
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8-hour shift
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Day shift
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Monday-Friday
Purpose
As the first point of contact for our patients, you'll create a welcoming experience by scheduling appointments, answering questions, assisting providers, and delivering outstanding customer service while supporting the daily operations of our medical office.
Responsibilities
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Greet patients and serve as the receptionist in accordance with appointment and patient record policies.
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Schedule appointments and accurately answer and route telephone calls.
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Maintain patient records in accordance with established medical records policies.
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Process patient payments and perform other clerical duties, including billing, filing, typing, and data entry.
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Assist patients with completing required forms and documentation.
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Perform other duties as assigned.
Location: Newport, TN
Work Setting: In person
Relocation: Candidates must be able to reliably commute or relocate before starting work.
Requirements:
Education
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High school diploma or equivalent (GED) required.
License
Qualifications
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Ability to quickly learn office procedures and workflows.
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Ability to follow written and verbal instructions accurately.
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Ability to perform basic mathematical calculations and maintain accurate financial records.
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Excellent verbal and written communication skills.
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Strong professional customer service skills.
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Fluency in spoken and written English is required.
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Bilingual (English/Spanish) skills are a plus.
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Basic computer proficiency and the ability to learn new software applications.
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Strong interpersonal skills and the ability to work both independently and collaboratively.
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Ability to multitask, prioritize work, and maintain accuracy in a fast-paced environment.
Rural Medical Services, Inc. is an Equal Opportunity Employer.
