Job Summary
Join our dental team as a Dental Receptionist, where your energetic and welcoming presence will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, insurance verification, and medical recordkeeping with precision and professionalism. Your proactive approach will ensure smooth clinic operations, exceptional patient service, and seamless communication between patients and clinical staff. If you thrive in a fast-paced environment and are passionate about delivering outstanding administrative support in a healthcare setting, this opportunity is perfect for you!
Duties
- Greet patients warmly and assist them with check-in and check-out procedures using dental office management software such as Dentrix or Eaglesoft
- Schedule appointments efficiently, coordinate follow-up visits, and manage appointment calendars to optimize clinic flow
- Verify insurance coverage, perform insurance eligibility checks
- Maintain accurate patient records by reviewing documentation for completeness and compliance with HIPAA regulations
- Handle multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls appropriately
- Collect payments, process medical collections, and perform billing tasks using EMR (Electronic Medical Records)
- Manage filing of medical records, review care plans, and update patient information in accordance with health information management standards
Skills
- Extensive experience with dental office software including Dentrix
- Strong knowledge of medical billing procedures
- Familiarity with HIPAA regulations to ensure patient confidentiality and secure handling of health information
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities
- Bilingual capabilities are highly desirable to serve diverse patient populations effectively
- Proven office experience in a healthcare environment with clerical support duties including filing, typing, and document management
- Ability to navigate multiple computer systems confidently while maintaining high accuracy in data entry and documentation review
Embark on a rewarding career where your organizational skills and compassionate approach make a real difference in patients’ lives. We are committed to fostering a positive work environment that values your expertise in medical administrative support while offering opportunities for growth within the dental healthcare field.
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
