Are you ready to dive into the exciting world of real estate and property management? Triton Investments, a BBB A+ accredited and highly rated investment company, along with Fairview Crossing Apartments. This is a perfect part-time to full-time position offering 28 to 32 hours per week. Spanish-speaking is a plus but not necessary. If you have great customer service skills and a positive attitude contact us today! Our community boasts 244 well-cared-for apartment homes right in the heart of Boise, offering excellent options for residents and an amazing team of caring co-workers. Check us out at Fairview Crossing (http://www.fairviewcrossing.com).
LEASING PROFESSIONAL
REQUIREMENTS
Professional presence and appearance.
High School diploma.
Possess the ability to read, comprehend, and follow moderately complicated verbal and/or written instructions in English.
Organized, capable of maintaining records, basic arithmetical calculation and able to effectively communicate with residents, staff, investors, and suppliers/vendors.
Possess proven customer service skills.
Ability to develop strong interpersonal relationships with co-workers, residents, officers, and vendors. Have the skill of working closely with different people, different nationalities, different abilities etc.
Spanish speaking is preferred but not necessary.
He/she/they should be able to lift 25lbs and walk the property and several stairs daily.
GENERAL OFFICE DUTIES:
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Prepare for the office where covering.
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Open/Close office, model, amenities as per Triton’s standards (clocking in/out, timely, cleanliness office ready etc.). Check leasing route.
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Retrieve and take care of messages, work orders and requests.
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Meet and greet prospects, vendors, and residents.
RENT COLLECTION:
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Keep payments, notes on ledgers accurate and secure.
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Charge late fees when applicable. No exceptions.
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Assist Manager with rent collection and delinquent money.
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Double check notes on ledgers if in bankruptcy or no checks allowed
LEASING:
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Respond quickly to all traffic (walk-in, phone calls, and computer traffic)
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Show model, amenities, and community.
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Learn about and visit competitors
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Learn and use Key systems.
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New resident orientation:
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Set up new move in on resident portal.
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Set up renter’s insurance.
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Review/sign lease and review community rules.
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Show/discuss apartment and community features.
ADVERTISING:
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Update ads, property vacancy advertisement, signs, and banners.
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Request change of ads through Regional Property Manager and Marketing team.
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Audit and update all on-line advertising weekly.
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Perform outreach marketing as instructed.
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Assist with social media and newsletters
COMPUTER WORK:
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Maintain move in-, RIS- and Insurance info.
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Update all vacancy, traffic, and competitors reports.
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Prepare all apartments and move-in packages.
MOVE -OUT PROCESS:
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Assist Managers in and after the move out process including inspections.
GENERAL OFFICE WORK:
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Promptly assist in resident relations: neighbor problems, parking problems, amenity problems etc. if managers are unavailable.
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Attend weekly or bi/weekly meetings with the whole staff.
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Prepare and participate in LRO calls when needed
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Attend manager’s meetings and trainings in various locations.
