Must be a Registered or Certified Technician with a clear Florida license
Required - 1 year of experience in a retail setting
Must possess friendly attitude and be highly motivated
Responsibilities will include but are not limited to:
Ensure accurate and prompt prescription processing from start to finish which includes data entry, submitting claims to third party payer, counting, labeling and packaging medication.
Handle insurance issues, including but not limited to; rejections, overrides,complete prior authorization by phone or fax.
Frequently answer incoming phone calls, triage patient requests and route to appropriate department.
Compounding medications - will train if necessary
Communicate with patient, pharmacist, physician and all support staff in a professional manner.
Research, resolve and document physician/patient inquiries and escalate requests to pharmacist as needed.
Remind customers about their refills.
Qualification & Skills
Motivated and Self starter
Strong commitment to customer service
Excellent multitasking and telephone skills
Excellent computer and typing skills
Detail oriented
Basic knowledge of specialty medications a plus
Common knowledge of office equipment; phone, fax
QS1/PK software prescription processing software knowledge a plus
Compensation & Benefits
Salary based on experience
Health Insurance available after 90 days
Must be able to pass drug screening and background check
Must be available to work Monday through Friday, 9am to 6pm and Saturday 9am to 2pm
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Pharmacy technician experience: 1 year (Preferred)
Shift availability:
Work Location: In person
