Job Identification:
- Immediate Supervisor: E-Commerce Manager.
- EEOC Class: Administrative Support Worker.
- FLSA Status: Non-exempt.
Wage: $17.90/hour.
Job Summary:
The E-Commerce Shipper inventories, packages, and ships items purchased through shopgoodwill.com.
Duties/Responsibilities:
- Inventories items posted for sale on all selling platforms.
- Identifies sold product that needs to be shipped by pulling it daily.
- Packs, seals, prints packing slips and labels, or affixes postage to prepare for shipping.
- Ensures the right items are sent to the correct customer.
- Records shipping method and tracking number.
- Transports product through warehouse to loading area.
- Maintains a defect rate of less 4% on all shipped merchandise.
- Ensures proper housekeeping, and safety within their desk and work area.
- Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Ability to speak/read/write proficient English.
- Knowledge of or the ability to learn Microsoft Office/Office 365.
- Ability to read and perform basic math skills to calculate weights and shipping costs.
- Strong knowledge of computer use, familiarity with online sales vendors and related software programs.
- Ability to work both independently and collaboratively.
- Works well under pressure and with deadlines; ability to multitask.
- Excellent time management skills, organizational skills, and attention to detail.
- Honesty, integrity, reliability, punctuality.
- Thorough knowledge about company’s mission and services.
- Uphold compliance with all legal, health, and safety guidelines.
Required Experience:
- High School Diploma or equivalent preferred.
Physical Requirements:
- Free from drug and alcohol abuse.
- Stand for up to 8 hours per day.
- Manual dexterity.
- Ability to bend/squat/stoop.
- Ability to lift/pull/push 50 lbs.
Environmental Conditions:
Equipment, machines and tools used:
- Computer.
- Printer
- Phone.
- Shipping station (UPS/USPS/FedEx).
Personal Protective Equipment Used – Assigned at orientation/as needed:
- Gloves.
- Safety belt.
- Hand sanitizer (available at worksite)
- Disinfectant wipes (available at worksite)
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
