Description:
Great Lakes Dental Associates is looking for a friendly, organized, and motivated Scheduling & Treatment Plan Coordinator to join our team. This role is essential in helping patients understand their treatment needs, coordinating schedules, and ensuring a smooth patient experience from consultation to completion of care.
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Present and review treatment plans with patients in a clear and supportive manner
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Coordinate scheduling for treatment appointments and follow-ups
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Help patients understand recommended procedures and answer questions
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Verify insurance benefits and provide estimated treatment costs
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Work closely with doctors and clinical team to prioritize treatment scheduling
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Follow up with patients regarding pending or unscheduled treatment
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Maintain accurate patient records and documentation
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Provide excellent customer service to ensure a positive patient experience
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Competitive pay
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Health benefits
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Paid time off
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Retirement plan options
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Supportive team environment
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Opportunities for professional growth
If you are passionate about helping patients receive the care they need while keeping schedules organized and efficient, we would love to hear from you!
Requirements:
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Previous dental office experience preferred
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Knowledge of dental terminology and treatment planning is a plus
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Strong communication and interpersonal skills
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Highly organized with strong attention to detail
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Ability to multitask in a fast-paced environment
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Experience with dental practice management software preferred
